You can request to make amendments to your data in our databases by submitting the contact form. A bank account can only be amended by submitting the Bank Data Confirmation Form, which is to be completed and approved by your bank.

Practical information

All invoices must be sent to the following address:

SNCB
10-01 B-FI.224 (Accounts Payable)
Rue de France 56
BE - 1060 BRUXELLES, Belgium

The invoice must include the following information:

• SAP purchase order number (starting with 452)
• SNCB's VAT number (BE 0203 430 576)
• the amount of the invoice (excluding VAT)
• the amount of VAT

If all the information is not on the invoice, it may be declined by SNCB.

Payments are to be made within a payment term of thirty days as from the expiry date of the approval period and ensuring that SNCB has in its possession the invoice drawn up as standard and any other documents that may be required; or as from the date of receipt of the invoice in all other cases.

For certain products, the existing standards and directives do not go far enough in order to describe the technical requirements, and so technical provisions are drawn up. They will then be added to the existing standards and directives (TBI, UIC; EU, BN, legislation, certification, etc.).

Find out about the list of technical provisions here.

Within SNCB's purchasing division, the whole of the Procurement-to-Pay process has been digitised. That means that our suppliers can receive orders, delivery receipt confirmations and invoicing data digitally and also means that SNCB also receives and processes delivery confirmations, delivery documents and invoices received by suppliers in this way.

Digital collaboration between SNCB and suppliers takes place via the RailSupply portal. The objective is simple: to establish efficient collaboration between SNCB and its suppliers using a central web platform. This tool has been developed and is managed by the external partner SupplyOn GmbH.

If you are a supplier and you want to do business using this portal or find out more detailed information about it, please do not hesitate to contact us on +32/(0)2/528 28 35.

As from the 18 October 2018, the procedure for awarding public contracts over and above the European publication threshold will in all instances need to be using electronic means. This electronic method and applications supporting it are generally designated by the generic term "e-procurement". For this purpose, SNCB will use the platform provided by the federal authorities.

The strategic objectives of these applications are:

• improved efficiency and effectiveness of purchasing procedures
• more streamlined administration
• transparency in the procedures associated with public contracts
• improved competition
• the future development of interested parties (stakeholders) by public contracts

The applications used by SNCB are:

• e-Notification: for publications
• e-Tendering: for submitting bids and/or invitations to tender

For more information on e-procurement, please visit: www.publicprocurement.be.

This web site also includes the instruction manuals and help desk contact details for e-procurement.