Welcome to our new site
As you will have no doubt noticed, we have been testing ticketing sales on a new page for the past 3 months with some very positive results!
We will continue to take on board your comments and your queries in order to improve your experience of navigating the new site. And so we are officially launching the new site, redesigned by you and for you.
It may be that in certain places you come across pages from the old site, but these will gradually be replaced with pages on the new site.
A smart site
Optimised buying experience
Simplified navigation
A clearer route planner
The timetable search now has a new interface! More precise and more intuitive, it will allow you to find the best journey.
And that's not all!
Over the next few weeks, we will be adding:
- a display of the train layout in the route planner: the position of 1st class, access for passengers with reduced mobility and bikes, and on-board services.
- an update to our customer service with an all-new online form
- overview of all of the available station services available for you
- how to buy and renew season tickets
- the new MySNCB containing personalised information
We wish you every success and 'bon voyage' as you browse our new website!
