The train to Brussels Airport
A flight from Brussels Airport? Start your air journey stress-free with the airport train:
- you arrive, take the elevator up and are immediately in the departure hall
- no taxi or driver needed
- Brussels Airport Supplement is included in most tickets to/from the airport.
Through the entry gates in 1-2-3
To enter or leave the station, you have to go through the entry gates. Follow these steps to get in and out in no time:
- Go to an access gate with green arrow
- Hold your MoBIB card against the reader or scan the QR code of your ticket.
Ticket on your smartphone?
• Lock your screen rotation
• Set brightness to max
• Hold your smartphone in front of the scanner at a 45° angle - The gate opens and you can go in or out
Practical information
A range of facilities for people with reduced mobility is available at Brussels-National Zaventem station. If you would like to take advantage of these services, please book 24h assistance in advance:
- by calling our Contact Center on +32 (0)2 528 28 28 (open everyday from 7:00 a.m. to 9:30 p.m.)
- online by filling in our Assistance request form
Brussels Airport-Zaventem station is fitted with access gates.
Passengers travelling to or from Brussels Airport need to scan their travel ticket at the gates in order to get into the station.
How does it work?
Either by scanning the QR code printed on their train ticket (paper or electronic versions), or by scanning their MOBIB card. If you are travelling to Brussels Airport-Zaventem station, it is important to keep your ticket handy to be able to access or leave the station easily.
- Go to a gate with a green arrow.
- Hold your MOBIB card over the reader or scan the QR code on your ticket.
If you are travelling with a Mobile Ticket, please display the QR code on the screen of your smartphone or tablet.
Make sure that your screen's contrast is set correctly to ensure optimal readability. - The gate will open and you're free to enter or leave the station.
Practical info
Accompanied children under the age of 12 travel free and can pass through the gates with the assistance of the staff present. The same applies to those carrying a national discount card for the blind and partially sighted.
Specific gates are provided for persons with reduced mobility. Standard gates are regulated to allow one person through, but there is sufficient space to pass through with small objects and luggage.
It is still possible to take a connecting service at Brussels Airport-Zaventem station, without having to pass through the gates.
Please note that a member of staff will be present at all times. Our staff are available to answer any questions or respond to any problem you may have. Assistance posts are also available fitted with a call button, allowing you to contact ticket counter staff.
No, you don't need to buy a separate Brussels Airport Supplement for children under 12 years old:
- Children under 12 years who accompany another traveller travel for free (Free4kids) do not need any ticket at all and do not have to pay the Brussels Airport Supplement. Accompanied children can pass through the gates at Brussels Airport-Zaventem station together with another passenger.
- If your child is travelling alone with a Kids Ticket with Brussels Airport-Zaventem as departure or arrival station, the Brussels Airport Supplement is already included in the price of the Kids Ticket. You don't need to buy a supplement separately. Your child can open the gates at Brussels Airport-Zaventem station with the QR code that appears on his Kids Ticket.
