This action has now ended. Discount codes for a 50% off Trial Season Ticket or for a Gift Ticket could be requested until 31 October 2022 and used until 30 November 2022.

Frequently asked questions about the Trial Season Ticket

Your season ticket will be loaded onto your personalised MoBIB card.

With your Standard season ticket you can travel freely during the period of validity on the chosen route (to go to work or for any other reason). If there is a ticket control, just show your MoBIB card to the train conductor.

The same applies to Unlimited Season tickets, but you can travel freely on the entire network.
Yes, if you buy a season ticket for your commute, your employer is obliged to refund all or part of it to you. Do not hesitate to contact your employer to find out what reimbursement conditions apply in your company.
Standard Season ticket and Unlimited Season ticket for 1 month at -50% are fully refundable until the day before the first day of validity. They are no longer refundable from the first day of validity.

By the way, the Standard or Unlimited 1 month -50% Season ticket is in your name and will be loaded onto your personal MoBIB card. So you cannot pass it on or resell it.
  • Does your employer have a third-party payer agreement with SNCB? Then you can simply renew your season ticket according to the usual conditions of your employer's third-party payer agreement (online via your My SNCB account, at the ticket counter or automat). Always contact your employer for more information.
  • Does your employer not have a third-party payer agreement? Then you cannot renew your Trial Season Ticket, but you can buy a new season ticket of your choice (at the regular price). This new season ticket will be loaded onto your personal MoBIB-card (the same card as the one on which your Trial Season Ticket was loaded on). You can buy your new season ticket at a ticket office or on our website by logging in with your My SNCB account.

Frequently asked questions about the Gift Ticket

The Gift Ticket is valid for a return journey on any route in Belgium (between two Belgian stations of your choice), on the travel date of your choice. You do not necessarily have to make your outward and return journeys on the same day: you can choose the date of your outward and return journeys yourself.

Tickets can be purchased online as of 31 days in advance. If you use your personal coupon code to order your Gift Ticket online, you can choose your travel date within 31 days. Since your discount code must be activated by 30 November, you can travel with your Gift Ticket by 31 December 2022.
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