Bravo! Ticket Le Botanique

You can buy the Bravo! Ticket on this page, as from 31 days before your concert or show. Simply click on your purchase button displayed above. Attention: the date of the return journey must be identical to the date of the outward journey (being the date of the concert), although it is permitted to travel back the day after.

The only thing you then need, is the SNCB-NMBS code which can be found on your Le Botanique concert ticket. This code starts with a zero, the capital letter i and the letters BR.

You can print the Bravo! Ticket or save the PDF on your smartphone.

No, your concert ticket is not valid as a train ticket. You can buy a Bravo! Ticket Le Botanique on this page by using the SNCB-NMBS code listed on your Le Botanique concert ticket. This code starts with a zero, capital letter i and the letters BR.

The concerts finish around 22:30 pm so that you can still return with the last trains.
There are no extra night trains.
You may also return the day after your concert.

• My code does not work.
  First check whether you have copied the SNCB-NMBS code correctly. The code always starts with a zero, the capital letter i and the letters BR.
  Each code will only work once. Check whether the code has been used before.
  Still no success in ordering a Bravo! Ticket after checking all of the above? Please contact the SNCB-NMBS Customer Service department using the contact form or by telephone: 02 607 30 00 (7 days a week, from 7 am to 9.30 pm).
  
  
• I have made a mistake in my order and bought a wrong ticket.
  Bravo! Tickets cannot be exchanged, cancelled or refunded. Please use a different train ticket to travel to Le Botanique.

No, unfortunately not. The Bravo! Ticket is a discounted ticket and therefore only exists as 2nd class. If you would still prefer more comfort during your journey, please select an upgrade for some or all of your journey. This supplement can be purchased via this website and in the stations from the ticket machines and at the ticket counters.

No, when you buy a Bravo! Ticket with Brussels Airport - Zaventem as departure station, the Brussels Airport Supplement for your return journey will automatically be added to the price of your Bravo! Ticket.

Attention: If you return the day after your concert, you need to buy a Brussels Airport Supplement for this homeward journey. The Brussels Airport Supplement of the homeward journey that initially and automatically was added to the price of your Bravo! Ticket, cannot be refunded.

Yes, you can combine a Bravo! Ticket with a (return) transport ticket that is valid on the foreign railway network until the Belgian border. From there the Bravo! Ticket is valid to Brussels-North station.
When buying your Bravo! Ticket, enter one of the following first Belgian stations as your departure station:

• coming from The Netherlands: Essen (via Roosendaal), Noorderkempen (via Breda) or Visé (via Maastricht – Eijsden)
• coming from Germany: Hergenrath
• coming from the Grand Duchy of Luxembourg: Arlon, Athus or Gouvy
• coming from France: Mouscron, Froyennes, Quiévrain, Quévy or Erquelinnes

When you buy a Bravo! Ticket with Brussels Airport - Zaventem as departure station, the Brussels Airport Supplement for your return journey will automatically be added to the price of your Bravo! Ticket.
Attention: If you return the day after your concert, you need to buy a Brussels Airport Supplement for this homeward journey. The Brussels Airport Supplement of the homeward journey that initially and automatically was added to the price of your Bravo! Ticket, cannot be refunded.

As Bravo! Tickets are nominative, you must be able to present your Bravo! Ticket together with your (photo) ID upon ticket control on the train during your return journey.

Bravo! Tickets are nominative, so they cannot be passed on or sold.
They cannot be exchanged or cancelled.
Only in exceptional circumstances, such as postponement or cancellation of a concert, a Bravo! Ticket can be refunded (see below).

• I haven't bought a Bravo! Ticket yet:
  The SNCB-NMBS code on your concert ticket remains valid for the purchase of a Bravo! Ticket if you wish to attend the postponed concert.



• I've already bought a Bravo! Ticket, I wish to attend the postponed concert and get refund for my Bravo! Ticket:
  
  • 1. Contact the SNCB-NMBS helpdesk, phone 02 607 30 00 (option 3), contact form. Add your original concert ticket and your original Bravo! Ticket as attachments
  • 2. The helpdesk will give you a new SNCB-NMBS code for the purchase of a new Bravo! Ticket and will refund the Bravo! Ticket you had already purchased.



• I've already bought a Bravo! Ticket, I don't wish to attend the postponed concert and wish the refund of my Bravo! Ticket:
  
  • 1. First ask La Monnaie the refund of your concert ticket.
  • 2. Then contact the SNCB-NMBS Customer Service by using the contact form. Add your original concert ticket , the proof of refund and your original Bravo! Ticket as attachments.
  • 3. The Customer Service will refund the Bravo! Ticket you had already purchased.

• I've already bought a Bravo! Ticket:
  
  • 1. Contact the SNCB-NMBS Customer Service by using the contact form. Add your concert ticket stating the date of the cancelled concert and your original Bravo! Ticket as attachments.
  • 2. The Customer Service will refund your Bravo! Ticket.
    Please mind: in the event of a concert being cancelled on the day of the concert, Bravo! Tickets will not be eligible for a refund, even if you haven't made your train journey to Brussels-Central yet.



• I haven't bought a Bravo! Ticket yet:
  The SNCB-NMBS code is no longer valid.