FAQ - Frequently Asked Questions: At your service | SNCB

From:

To:

Date:

Time:

Departure

Arrival

Personalize my journey

Travel Information

International travels

Personalize my journey

desired connection time

0' 10' 20' 30'

how do you want to start the trip?

by foot by bike by car all

how do you want to end the trip?

by foot by bike by car all

means of transport for your trip

train

bus

metro

tram

Include slower trains

No Yes

Would you like travel to {0}?

Hold on, we’re now redirecting you to SNCB International.

Coronavirus: frequently asked questions. Read them here in Dutch or French.

Tickets, season tickets and MoBIB

Season ticket creation and renewal

Lost or forgotten Railcard

Reduction and free travel

Prices and supplements

Validity and restrictions

Exchanges and refunds

My SNCB account

Buy a season ticket online

My products and services

Wifi in the station

Routes and schedules

Choose your route

Delays and Cancellations

Purchasing and payment

Via the SNCB app (iOS and Android)

From the ticket vending machine

Onboard the train

Payment methods

Onboard the train

Travelling onboard the train

Ticket inspections and onboard fares

Reservations

Services for disabled passengers

Group reservations

International travel

Applications

Administrative fines

Comments and complaints

Judicial aspects

Rights of travelers

Transport conditions

Conditions of sale

Conditions of use of the site

Data management - Privacy

Phishing - Suspicious emails

Privacy - MoBIB

Privacy - Online purchases

Developers - Use our data

Data