Our website offers you two different payment methods for buying your tickets online (here are the accepted payment methods). In both cases, we will transfer you to the payment server, which processes your payment using the most secure technology available.

  • Payment via Home Banking:

Your payment is processed in the same way as if you were using Home Banking. Depending on the bank, you may still have to enter an additional code via a Digipass.

  • Payment by credit card:

Simply enter your credit card details into the payment server.

You can use your SNCB code to purchase the ticket for which you received the code. All you need to do is enter the code alongside the passenger’s name. A separate code is needed for each passenger. Each code can only be used once.
If you code is not accepted, please contact our Customer Service (by form or telephone).
You can use your eco-cheques to buy travel tickets (tickets or Pass) for national rail travel. To do so, please visit a station ticket counter.
You can find out more on our Eco-cheques page.
Yes, our payment systems in the station (counters and vending machines) are equipped with contactless technology.
The SNCB Customer Service is happy to help you by phone, every day from 7am to 9.30pm on 02 528 28 28.