Travel terms and conditions

General Travel Terms & Conditions

Your transport contract includes the general transport conditions, the specific transport conditions (depending on the product or service you use) and the data that appear on your ticket.

The General Travel Terms & Conditions are key to setting out the legal framework in which journeys take place.

Applicable European regulations

Rail passengers have rights that are laid down in EU regulation (read summary). This regulation contains a range of measures designed to defend the interests of rail passengers and ensure their rights.

Transport Ticket Prices

Here you can see the transport ticket prices of the various products and services of national and international travel. (Only available in Dutch or French)

Special travel terms & conditions

The Special travel terms & conditions are included in the descriptions of various products and services.

 

In the table below you can see the price of your journey and the transport ticket prices.

Tickets	Season Tickets	Other	Supplements
Anytime Ticket (french version) Anytime Ticket (dutch version)	Standard Season Ticket (french version) Standard Season Ticket (dutch version)	Train+ (french version) Train+ (dutch version)	First Class Supplement (french version) First Class Supplement (dutch version)
Off-Peak Ticket (french version) Off-Peak Ticket (dutch version)	Student Season Ticket (french version) Student Season Ticket (dutch version)	MoBIB (french version) MoBIB (dutch version)	All-Day Supplement (french version) All-Day Supplement (dutch version)
Weekend Ticket (french version) Weekend Ticket (dutch version)	Half-Time Season Ticket (french version) Half-Time Season Ticket (dutch version)	PMR Assistance (french version) PMR assistance (dutch version)	Bike Supplement (french version) Bike Supplement (dutch version)
Group Ticket (french version) Group Ticket (dutch version)	Unlimited Season Ticket (french version) Unlimited Season Ticket (dutch version)	Visually Impaired (french version) Visually Impaired (dutch version)	Pet Supplement (french version) Pet Supplement (dutch version)
Discovery Ticket (french version) Discovery Ticket (dutch version)	Railease (french version) Railease (dutch version)	Free Companion Card (french version) Free Companion Card (dutch version)	Brussels Airport Supplement (french version) Brussels Airport Supplement (dutch version)
Bravo! Ticket (french version) Bravo! Ticket (dutch version)	Flex Season Ticket (french version) Flex Season Ticket (dutch version)	Increased Intervention Card (french version) Enhanced Intervention Card (dutch version)
(Free) Event Train Ticket (french version) (Free) Event Train Ticket (dutch version)	Student Multi (french version) Student Multi (dutch version)	Pregnant woman (french version) Pregnant woman (dutch version)
Happy Trip (french version) Happy Trip (dutch version)	Complex Season Tickets (french version) Complex Season Tickets (dutch version)	Unlimited Journalist (french version) Unlimited Journalist (dutch version)
Defense Ticket (french version) Defense Ticket (dutch version)	Brupass Season Ticket (XL) (french version) Brupass Season Ticket (XL) (dutch version)	Patriotic Reason (french version) Patriotic Reason (dutch version)
Job Seekers (french version) Job Seekers (french version)	City Pass Antwerp or Ghent (french version) City Pass Antwerp or Ghent (dutch version)	Free Accompanied Luggage (french version) Free Accompanied Luggage (dutch version)
Free Ticket (french version) Free Ticket (dutch version)	City Pass Charleroi or Liège (french version) City Pass Charleroi or Liège (dutch version)	Paper support (french version) Paper Support (dutch version)
Mini Group (french version) Mini Group (dutch version)	Cross-border Standard Season Ticket (french version) Cross-border Standard Season Ticket (dutch version)	Electronic support (french version) Electronic Support (dutch version)
Bus Tec Charleroi Airport (french version) Bus Tec Charleroi Airport (dutch version)	Cross-border Student Season Ticket (french version) Cross-border Student Season Ticket (dutch version)	Lost & Found (french version) Lost & Found (dutch version)
Night Train Ticket (french version) Night Train Ticket (dutch version)	Cross-border Student Multi (french version) Cross-border Student Multi (dutch version)	Payment Methods (french version) Payment Methods (dutch version)
City Pass Charleroi or Liège 24h (french version) City Pass Charleroi or Liège 24h (dutch version)	Flex Parking 6/10/40 (french version) Flex Parking 6/10/40 (dutch version)	Terms and Conditions for Distance Selling (french version) Terms and Conditions for Distance Selling (dutch version)
Parking auto Ticket 1 day via the SNCB-NMBS app (french version) Parking auto Ticket 1 day via the SNCB-NMBS app (dutch version)	Car Parking Season Ticket (french version) Car Parking Season Ticket (dutch version)	Terms and Conditions for Sales at Vending Machines (french version) Terms and Conditions for Sales at Vending Machines (dutch version)
Car Parking Ticket (french version) Car Parking Ticket (dutch version)	Bike Parking Season Ticket (french version) Bike Parking Season Ticket (dutch version)	Terms and conditions of sale at ticket offices (french version) Terms and conditions of sale at ticket offices (dutch version)
	All the Season Ticket

Special travel terms & conditions (previous version)

These are now included in the descriptions of the various products and services.

In the table below, click on the specific product you are looking for.

Tickets	Abonnements	Autres	Suppléments
Anytime Ticket (french version) Anytime Ticket (dutch version)	Standard Season Ticket (french version) Standard Season Ticket (dutch version)	Train+ (french version) Train+ (dutch version)	First Class Supplement (french version) First Class Supplement (dutch version)
Off-Peak Ticket (french version) Off-Peak Ticket (dutch version)	Student Season Ticket (french version) Student Season Ticket (dutch version)	MoBIB (french version) MoBIB (dutch version)	All-Day Supplement (french version) All-Day Supplement (dutch version)
Weekend Ticket (french version) Weekend Ticket (dutch version)	Half-Time Season Ticket (french version) Half-Time Season Ticket (dutch version)	PMR Assistance (french version) PMR Assistance (dutch version)	Bike Supplement (french version) Bike Supplement (dutch version)
Group Ticket (french version) Group Ticket (dutch version)	Unlimited Season Ticket (french version) Unlimited Season Ticket (dutch version)	Visually Impaired (french version) Visually Impaired (dutch version)	Pet Supplement (french version) Pet Supplement (dutch version)
Discovery Ticket (french version) Discovery Ticket (dutch version)	Flex Season Ticket (french version) Flex Season Ticket (dutch version)	Free Companion Card (french version) Free Companion Card (dutch version)	Brussels Airport Supplement (french version) Brussels Airport Supplement (dutch version)
Bravo! Ticket (french version) Bravo! Ticket (dutch version)	Student Multi (french version) Student Multi (dutch version)	Preferential Reimbursement Discount Card (french version) Preferential Reimbursement Discount Card (dutch version)
(Free) Event Train Ticket (french version) (Free) Event Train Ticket (dutch version)	Complex Season Tickets (french version) Complex Season Tickets (dutch version)	Pregnant woman (french version) Pregnant woman (dutch version)
Happy Trip (french version) Happy Trip (dutch version)	Brupass Season Ticket (XL) (french version) Brupass Season Ticket (XL) (dutch version)	Unlimited Journalist (french version) Unlimited Journalist (dutch version)
Defense Ticket (french version) Defense Ticket (dutch version)	Railease (french version) Railease (dutch version)	Patriotic Reason (french version) Patriotic Reason (dutch version)
Job Seekers (french version) Job Seekers (dutch version)	City Pass Antwerp or Ghent (french version) City Pass Antwerp or Ghent (dutch version)	Free Accompanied Luggage (french version) Free Accompanied Luggage (dutch version)
Free Ticket (french version) Free Ticket (dutch version)	City Pass Charleroi or Liège (french version) City Pass Charleroi or Liège (dutch version)	Paper support (french version) Paper support (dutch version)
Mini groupe (french version) Mini groep (dutch version)	Cross-border Standard Season (french version) Cross-border Standard Season (dutch version)	Electronic support (french version) Electronic support (dutch version)
Bus Tec Charleroi Airport (french version) Bus Tec Charleroi Airport (dutch version)	Cross-border Student Season Ticket (french version) Cross-border Student Season Ticket (dutch version)	Lost & Found (french version) Lost & Found (dutch version)
City Pass Charleroi or Liège 24h (french version) City Pass Charleroi or Liège 24h (dutch version)	Cross-border Student Multi (french version) Cross-border Student Multi (dutch version)	Payment Methods (french version) Payment Methods (dutch version)
Parking auto Ticket 1 day via the SNCB-NMBS app (french version) Parking auto Ticket 1 day via the SNCB-NMBS app (dutch version)	Flex Parking 6/10/40 (french version) Flex Parking 6/10/40 (dutch version)	Terms and Conditions for Distance Selling (french version) Terms and Conditions for Distance Selling (dutch version)
Car Parking Ticket (french version) Car Parking Ticket (dutch version)	Car Parking Season Ticket (french version) Car Parking Season Ticket (dutch version)	Terms and Conditions for Sales at Vending Machines (french version) Terms and Conditions for Sales at Vending Machines (dutch version)
Brupass (XL) (french version) Brupass (XL) (dutch version)	Bike Parking Season Ticket (french version) Bike Parking Season Ticket (dutch version)	Terms and conditions of sale at ticket offices (french version) Terms and conditions of sale at ticket offices (dutch version)
De Lijn 1 ou 10 voyages (french version) De Lijn 1 of 10 ritten (dutch version)

Glossary

Some of the words appearing in our terms and conditions require further information. You will find the explanation of the words used in the glossary (only available in French and Dutch).