General Travel Terms & Conditions

Your transport contract includes the general transport conditions, the specific transport conditions (depending on the product or service you use) and the data that appear on your ticket.

The General Travel Terms & Conditions are key to setting out the legal framework in which journeys take place.

Special travel terms & conditions

The Special travel terms & conditions are included in the descriptions of various products and services.

In the table below you can see the price of your journey and the transport ticket prices.

Applicable European regulations

Rail passengers have rights that are laid down in EU regulation (read summary). This regulation contains a range of measures designed to defend the interests of rail passengers and ensure their rights.

Transport Ticket Prices

Here you can see the transport ticket prices of the various products and services of national and international travel. (Only available in Dutch or French)


Some of the words appearing in our terms and conditions require further information. You will find the explanation of the words used in the glossary (only available in French and Dutch).