Accessibility Declaration
SNCB-NMBS is committed to ensuring that this website is accessible, in accordance with the law of 19 July 2018 on the accessibility of websites and mobile applications of public sector organisations (french version / dutch version)
This declaration relates to the belgiantrain.be website.
Compliance level
In the absence of an audit, this website is not compliant.
Preparation of the accessibility statement
An accessibility audit will be carried out very shortly. This audit will consist of an in-depth analysis.
Inaccessible content
The audit will determine whether any content is inaccessible.
Alternatives to inaccessible content
Alternatives to inaccessible content will be determined once the audit has been carried out.
Improvement plan
An improvement plan will be put in place once the simplified audit has been carried out.
This statement was prepared on 29/03/2024. The statement was updated on 05/06/2026.
Contact details
- If you have any questions or comments regarding our website's accessibility, please contact us using this dedicated contact form.
- If you are not satisfied with the response, you can follow our complaints procedure using this form.
- If the service does not respond, you can contact the federal Ombudsman:
Rue de Louvain / Leuvensestraat 48, bte / bus 6
1000 Bruxelles - Brussel
[email protected]
Website of the federal Ombudsman