SNCB is committed to make its mobile application accessible to everyone, in accordance with the law of 19/07/2018 on the accessibility of public authorities' websites and mobile applications (french version).

This declaration relates to the mobile app of SNCB.


Compliance level

This mobile application partially complies with the accessibility standards considering the non-conformities and/or exemptions below.


Preparation of this statement

An external accessibility audit has been performed. This audit was an in-depth analysis.


Non-accessible contents


Multiple interactions methods (fail) 

Users can efficiently interact with the system using the input method of their choosing.


  • ID 11351
  • impact: medium
  • last checked on 14/07/2021

On the home screen, one can "connect" two shortcuts to plan a route between them. There is no immediate equivalent to performing this action by assistive technologies.