Do you have a question or need help with an online purchase or reservation?
Call SNCB customer service on the phone number 02 528 28 28

Customer Service can be accessed by telephone every day from 07:00 to 21:30, for :

  • online purchases
  • reservations for passengers with reduced mobility
  • reservations for groups
  • ... 

Read our Frequently Asked Questions

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Contact us easily by phone: find out the hours and availability of our helpdesk below.

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