• Buy a ticket at the On-board Fare (normal ticket price + € 7) and take your on-board ticket as well as your railcard which was valid on the day of the facts to any ticket office within 14 calendar days (including the date of the facts). You will be reimbursed for the total fare amount.
• If you fail to buy a ticket at the On-board Fare for whichever reason, the train conductor will be required to issue a Penalty Fare Notice (€ 75). Within 14 calendar days (including the date of the facts), you will have to present your railcard which was valid on the date of the notice, as well as the penalty fare notice at the ticket office. The notice will be cancelled.

Go to the ticket office and can apply for a duplicate of your validation or a duplicate of the main card and validation, except for Half-Time and Campus Railcards.