Address

SPOORWEGSTRAAT 2
2910, ESSEN

Opening hours

Main hall
Daily: 05:45 - 20:00
National ticket offices
Business days: 07:00 - 14:15
Weekends: 00:00 - 00:00

Services at the station

Paid toilets
Ticket vending machine(s)

Multimodality

Connecting buses

Accessibility for people with reduced mobility

Accessible for travellers with reduced mobility
3 parking spots for persons with reduced mobility
Adapted toilets

Reduced mobility assistance available in this station!

Are you having problems travelling alone by train? Count on our free assistance service.

Discover all the practical information and booking procedures to get assistance.

Lost property

Have you lost or forgotten an object on a domestic train, on the platform or in a Belgian station? Fill in the lost property form to increase your chances of finding it.

Departures from station

Check the real-time train departures and arrivals at your station.

Problem or issue at this station?

Call the emergency number 0800 30 230.
You can also reach us via Messenger or Twitter.

Report your lost property

Description of the lost item

Have you lost several items, for example your bag containing your tablet? You only need one report. Just select 'bag' as the lost item and include your tablet in the description.

Description

Describe your lost object

You've lost multiple objects, like your backpack with your laptop in it? Then you only need to file one report. Just select 'backpack' as your lost object and tell us about the laptop in the description.




To make the search for your lost object easier you can upload a picture of it.

Upload a picture

Adjust your photo

When adjusting and cropping your photo, please make sure that the center of your face fits within the dotted oval in the center.

Loading...
Quick spam check to prove you're a human!

Unknown Issue
Please upload the requested file in order to proceed.
The number of maximum files ( 4 ) was reached. You can not upload more files.
The maximum allowed size was exceeded
Invalid File Extension. Please upload an image with one of these formats: png, jpg or bmp.
Upload a file

If you also lost some money, please fill in the following fields.

Where did you loose your item?

Where exactly did you lose your item(s)?



If the final destination of your international train is abroad, contact the foreign railway service or the carrier, in order to look after your lost property.


Personal data

Please fill in this form, so we can contact you.
We treat your data as personal. Click here for our data protection policy.

Fill in your personal data

If you have a MySNCB account, please log in

Gender *





Do you want to create a MySNCB account?


Summary

Item

Location

Personal data

Confirmation

Your request has been recorded.
You will receive a confirmation e-mail within 10 minutes (also check your spam folder). The search for your lost item starts as soon as you receive this e-mail.
Save the information below:

Follow up number [[followUpNumber]]
Request date [[requestDate]]

You'll get a confirmation email within 10 minutes (also check your spam folder). Once you get the email, the search for your lost property begins. If you don't get the email after 10 minutes, please contact customer service.
[[errorDescription]]

check2-anim
loader