Travel as a group throughout Belgium!

The exceptional measures #MoveSafe remain at all time.

The additional measures for group travel apply.

Additional measures

  1. Reservation no later than 10 working days before the trip
  2. Restricted access during weekday rush hours.
  3. No extra last-minute travellers
  4. No exchange and cancellation possible after the train tickets have been issued.
Protect yourself and others.
Reminder: Wearing a mask is compulsory from the age of 12.

More information

  • You will have to pay for your tickets by bank transfer. This requires a longer administrative process. Reservations for groups must therefore be made no later than 10 working days before the planned day of travel.
  • As the number of passenger groups per train is limited, we advise you to book your trip as early as possible.
  • Your Group Tickets will be sent to you by post. No digital alternative is possible at the moment and payment in the station will no longer be possible during this period.
  • Until May 8, 2021, a group can only be made up of a maximum of 10 members. It is therefore not possible to travel with a Group Ticket until this date.
  • Reservations for group trips from May 8 are only possible for groups of up to 25 members.
  • The group will be isolated from other passengers.
  • Two groups may be booked on the same route provided that the train capacity allows it.
  • Wearing a mask remains mandatory for all passengers aged 12 and over, from the moment they enter the station, on the platforms and in the trains.
To optimize the safety of all travellers, bookings from 7 to 9 a.m. and from 4 to 6.30 pm on weekdays will be limited.
Reservations are no longer possible during the summer for trains between 7 and 9 a.m. on weekends and public holidays to the coast.
In order to optimize group travel bookings and train occupancy, it is currently no longer possible to purchase a ticket for additional passengers up to 30 minutes before departure at the station.
    Modifications:
  • BEFORE tickets are issued (10 working days before your travel date):
    The person in charge of the group requests the modification from the SNCB Contact Center. The Contact Center will modify the reservation as far as possible.
    • An increase of the number of participants in the group is possible if there are seats available on the train.
    • A reduction of the number of participants in the group is also possible as long as the group is always composed of a minimum of 15 travellers.
  • AFTER tickets have been issued:
    Changing the number of passengers is no longer possible. Adding additional passengers as part of a reservation up to 30 minutes before departure is temporarily no longer permitted at the station ticket office.
  • Cancellations:
    The person in charge of the group must request the cancellation of the group trip via the SNCB Contact Center at least 10 days before the planned date of travel. Charges are applicable if tickets have already been issued. In the event of a partial refund, the required minimum number of 15 paying passengers must be respected, otherwise the Group Ticket no longer applies.