Do you have serious problems walking or standing? The Priority to a Seat Card entitles you to guaranteed seating.

How to obtain a card

  • Via email : [email protected]
  • To the ticket office during opening hours
  • by mail to the following address:

SNCB Customer Service
Bureau Customer Care
10.14 B-CS.1423
Avenue de la Porte de Hal, 40
1060 Bruxelles, Belgium

  • the completed application form (pdf)
  • a certificate from your doctor stating that:
    • your physical conditions prevents your from standing for prolonged periods
    • the medical causes of this condition
    • the duration of your condition

Provided you meet the conditions, you will be invited to collect your card from the station, providing:

  • a recent ID photo
  • the € 6 processing fee
  • your electronic identity card
  • the application form approved by the Customer Care office
Looking for parking close to your station? By presenting your train ticket you can take advantage of an attractive discount on the cost of parking. Information and conditions relating to SNCB parking.