Contact us via WhatsApp
The social media team wants to help you!
SNCB-NMBS answers questions from customers via WhatsApp. Do you have a question about your train journey or about our products or services? Send a chat via WhatsApp and we will help you!
Do you have a question? SNCB-NMBS will help you via WhatsApp!
- Chat in Dutch, French or English
- We are online from 6h to 21h30 on week days, and from 7u to 21h30 on the weekend
- The number is 0495 10 00 00
SNCB-NMBS will not proactively contact you about promotions via WhatsApp. Be careful when another phone number appears as SNCB-NMBS. Contact us if you notice any phishing attempt.
