Conducteur de train

Our mission

We transport our passengers safely, punctually, and comfortably by train to their destination.

Our priority objectives

  • Safety: Ensuring the safety of passengers and employees.
  • Passenger Experience: Continuously improving the passenger experience by reducing train cancellations, increasing the percentage of successful connections, and enhancing the punctuality of our trains.
  • Work Environment: Maintaining a healthy and supportive work environment for all employees, particularly by creating balanced benefits for drivers.
  • Operational Excellence: Striving for operational excellence through better utilisation of rolling stock and reducing its reserve rate.
  • Social Responsibility: Clearly demonstrating our social responsibility, particularly through controlled traction energy consumption.

Our activities

  • Planning: Planning the work of drivers and the use of rolling stock to implement the SNCB transport plan, while ensuring proper maintenance of rolling stock and driver satisfaction.
  • Transport Services: Preparing the rolling stock in the yards and operating the trains according to the agreed schedule.
  • Traffic Management: Managing traffic in real time by coordinating all necessary actions to handle deviations from the planned schedule.
  • Training and Skills: Managing the training and skills of staff to ensure the availability of qualified personnel to operate and prepare the rolling stock.
  • Continuous Improvement: Striving for operational excellence through continuous improvement and/or the digital transformation of our working methods.
horloge

Punctuality

The punctuality of rail traffic is an important indicator of the quality of the service delivered to our customers.

Find out more

Formation

Training for train drivers in Belgium

SNCB has its own training bodies for train drivers and board chief.

Find out more

Formation

Training for train drivers in the Netherlands

NMBS has its own training institute for train drivers in the Netherlands.

Find out more

check2-anim
loader