Flex Season Ticket 10

The Flex Season Ticket is recommended if you travel to your workplace on average 2 to 3 times a week on average.

If you travel more than 3 times a week on the same route, the Standard Abonnement is still more advantageous. If you travel less than twice a week, other products (like tickets or Multi) may be more appropriate than a season ticket.

Fares vary according to the distance of the chosen journey, the format of the Flex Season Ticket (6, 10, 80 or 120 days) and the travel class (1st or 2nd class)

Compare our season tickets

Initially, only employer paid Flex Season Tickets under a Third-party payment contract are offered in several versions.

For operational reasons, the launch of the Flex Season Ticket (starting in the first quarter of 2023) will be phased in. If you buy your Flex Season Ticket yourself, it is currently only available in the Flex Season Ticket 10 version (10 travel days to be used within a period of 1 month).

Other versions of Flex Season Ticket will be offered in the future..

If you don't have a My SNCB account yet, create one for free via the SNCB app in the My SNCB section.

Then go to the app's Purchases sestion, and:

1. Select ‘New Purchase’
2. Choose the ‘Flex / Multi’ tab
3. Enter your departure and arrival station
4. Select the product called Flex Season Ticket 10
5. Choose your travel class (1st or 2nd class)

And that's it! Once you've paid, you're done. You can now enjoy 10 days of travel on a defined route.

Don't forget: on the day you decide to travel, make sure you validate your day of travel before boarding your first train of the day. To do this, simply go to the 'Purchase' section and click on 'Validate a day of travel'. A QR code will be generated in the SNCB App.

Do you get to the station by car? You can combine your Flex Season Ticket with a one-month season ticket for the SNCB car park of your choice at the preferential rate for rail passengers.

If you want to take a Parking ticket, simply go to the station ticket office of your choice with your personalised MoBIB card and show  your active Flex Season Ticket.

The Parking season ticket will be loaded onto your personalised MoBIB card registered with the SNCB so that you can enter and leave the car park at any time. If you don't have a personalised MoBIB card registered with the SNCB, you'll get one at the counter for € 6.

Not at first.

In the launch phase, only employer-financed Flex Season Tickets (as part of a Third-party payment contract) can be combined with a supplement for the STIB/MIVB, De Lijn or TEC transport networks. These supplements are therefore not yet available in combination with a Flex Season Ticket 10 purchased personally..

Our range of Flex Season Tickets will be extended in the future.

Yes, if you buy a season ticket for your commute, your employer is obliged to refund all or part of it to you. Do not hesitate to contact your employer to find out what reimbursement conditions apply in your company.

When you have used up your 10 travel days or when the validity date has passed, you can no longer validate travel days. To continue travelling with a Flex Season Ticket, you must purchase a new Flex Season Ticket.

• Log out and try to log in again. Then a new session will start and your data will be retrieved again. Normally, your Flex Abo should now be visible.
• Perhaps you have a second account? Try logging in with that. Have you forgotten your password? Via "Forgot password" you can reset your password.

Go to a station ticket counter with your personalised MoBIB card to renew your parking pass. You will be asked to present your active Flex Season Ticket. The parking pass will be linked to your MoBIB card. Please note that Flex Season Ticket 10 can only be combined with a 1-month parking pass.

With your Flex Season Ticket 10, you have a quota of 10 travel days to use during 1 month. Throughout the month of validity of your Flex Season Ticket, you are free to choose the dates on which you wish to travel.

To travel on the date of your choice, you only need to validate one day of travel in the SNCB App before boarding your first train of the day. Via the app, you will receive your ticket, which contains a QR code and all the necessary elements for the on-board control.

After validating a day of travel on your Flex Season Ticket, you can make an unlimited number of outbound and inbound journeys on that date on the chosen route and in the chosen class (until the nightly interruption of the train service).
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Your Flex Season Ticket is valid for 1 month from the date of purchase in the SNCB app.

When activating, you can freely choose the date of the start of validity - which can be immediate or later. In any case, the date of the beginning of validity of your Flex Season Ticket is the one you have defined yourself.

Yes, it is possible to validate a day of travel up to 31 days in advance (within the validity period of your Flex Season Ticket, of course).

To make sur you don't forget to validate a  day of travel on the day that you are travelling, we recommend that you validate each day of travel in advance. And if your plans change, you can still cancel a day of travel after validation until the day before the trip.

No, not if you return on the same day (or at least before the nightly interruption of the train service).

Because once you have validated a day of travel on your Flex Season Ticket, you can make an unlimited number of outbound and inbound journeys on that date on the route and in the class chosen.

Yes, because your Flex Season Ticket is not linked to your device but to your My SNCB account.

Whatever smartphone or tablet you use (provided the SNCB App is installed on it), you just need to log in to your My SNCB account.

Yes, it is still possible to cancel a travel day after validation in the app.

• for a validation made before the travel date, it is possible to cancel it until the day before the travel day in question.
• for a validation made on the day of travel (but before use), it is possible to cancel until 5 minutes after the validation of your travel day.

Contact the SNCB Customer Service on 02 528 28 28 during opening hours (every day from 7 am to 9.30 pm).

No, 1-month Flex Season Tickets are not refundable or exchangeable.

Your Flex Season Ticket 10 is fully refundable only if your request for refund is submitted :

• before the start date of your season ticket if you bought it in advance
• on the day of the validity start date, within 30 minutes of purchase and provided that no travel day has been validated

No, this is not possible. If you have not used your 10 days of travel by the end of the month of validity, the unused days are lost.

No, the 1-month parking pass is not refundable or exchangeable.

Exceptions: your parking pass is fully refundable only if your request for a refund is submitted :

• before the start date of your season ticket if you bought it in advance
• on the day of the validity date, within 30 minutes of purchase