Low-income passengers or those entitled to higher-rate health benefits can enjoy half-price rail travel.

  • up to 50%* discount in 2nd class
  • to any destination in Belgium, whenever you want
  • reduction applicable for you, your partner and any dependants
  • to purchase the ticket you are required to have a Preferential Reimbursement Discount Card

Practical info

You should proceed to the ticket office where the official will process your application using the Social Security Crossroads Database. Personal social security data is retained and managed in the Social Security Crossroads Database by the health insurance provider in question.

Simply present your electronic ID card at the ticket office. Then he/she will enter your national registration number to log into the Crossroads Database. If the database provides a positive response, the plasticised card will be printed out.

If it is not possible to log into the Crossroads Database, you need to visit your health insurance provider where you can apply for one certificate (valid for 3 months from the issue date) per claimant.

The following items must be included on this certificate:

  • The logo of the mutual health fund in colour
  • Surname and first name of the claimant
  • Postal address
  • Date of birth
  • The fact that you have been assigned 'Preferential Reimbursement' status

You then take this certificate to the ticket office together your electronic ID, a recent passport photo and the completed application form (pdf). You will then be given a discount card free of charge by the official.

This card assumes the form of a main card (a plasticised card with a pocket) and a validation ticket.

The main card is valid for 5 years, the validation ticket is valid for 1 year. If you are 65 or older, then you will be granted a validation, which is valid for 5 years.

3 reasons to buy your train ticket online

  • you buy your ticket wherever and whenever you want
  • you save time by skipping the queue at the ticket office
  • you always have your ticket on your smartphone

Where to buy?

on the website
on the app
at the ticket machine
at the ticket office