Strikes and union actions

The conditions for refunding or exchanging your ticket remain the same, even if there is a strike. For more information, please see our FAQ.

You can download the strike certificate up to 7 days after the strike at the bottom of this page.

Yes. To know if your train will be travelling, we advise you to regularly check our journey planner (on this page) or the SNCB app.

Due to the alternative train service, our planner may indicate a longer route or one with a transfer. You can travel on this route with your usual ticket between your departure and destination stations without purchasing an additional ticket.

The 'Act on continuity of service for rail passenger transport in case of strike' requires essential staff members to report whether they are on strike or not at least 72 hours before the start of the strike. The alternative transport plan (minimum service) is drawn up based on the number of non-striking staff members.
For technical and logistical reasons, this transport plan will be worked out during 48 hours and then loaded into our journey planner. We therefore ask you to check our journey planner (on this page) or the SNCB app regularly from the evening before your departure.

In the public sector, the 'Act on the continuity of rail passenger transport services in the event of strike' imposes certain conditions to enable the planning of an alternative transport plan:

• The strike request must be made at least 8 working days before the start of the strike.
• Essential staff members have to notify their final intention to participate or not at least 72 hours before the start of the strike day.
• Depending on staff availability, an alternative transport plan may be drawn up and communicated to travellers 24 hours in advance.

More info:
ejustice.just.fgov.be
mobilit.belgium.be

To find out, we advise you to regularly check our journey planner (on this page) or the SNCB app from the evening before your departure.

When one or more trade union organisations submit a strike request, the legal department of the railways, HR Rail, checks whether the request is acceptable or not. As soon as they have approved the request, we will inform you, including on this page. We do this at least five days before the start of the strike.

If you need assistance for a train journey during this strike period, you can submit your request to the Contact Center via the number +32 2 607 30 00, 24 hours before your journey.

Not necessarily. There will be no strike of the railway staff when there is no strike request at least 8 working days in advance, approved by HR Rail. In that case we will give you at least five days notice, including on this page.