Reaching out for support

SNCB-NMBS and SAP Ariba have set up support channels and supportive websites, to assist suppliers with issues and questions when collaborating on the SAP Ariba platform:

Useful trainings:

• How to create an account on Ariba
• Read the supplier registration material here
• Read the supplier qualification material here
• Participate in an RFP event

Helpdesk website:

• The SAP Ariba Help Center can support suppliers with account-related questions or technical issues. The Help Center is available 24 hours a day, 7 days a week : Login on your SAP Ariba Network Supplier or click directly here.

  You will find information on login and registering to the network. But also a learning page and FAQ under the menu Home. (see example page below).