Innovation Lab has developed a twin application to the SNCB application: Lab App. This app enables it to test potential functionalities in an SNCB environment and gather quick feedback on these. Before Lab App was developed, Innovation Lab had to develop a separate application each time to test these projects.

Since September 2022, a few projects have been/are being tested on Lab App such as real-time information on replacement buses, real-time information on correspondences, and IoT beacons. Through this copy of the SNCB application, Innovation Lab was able to gather much feedback on these functionalities and define the next steps of the project, always in line with passengers’ needs.

The added benefit for passengers?

This project enables Innovation Lab to test many functionalities in a similar environment as the SNCB application, which may be added to the SNCB application if they appeal to the passengers.