NMBS/SNCB is currently testing SNCB "FTQ Lab" app, an innovative and efficient ticketing system for easier purchasing. And we can still use a little help. Would you like to know how travel can be made even easier? Apply to take part in the testing, and who knows, you may soon be given a foretaste of the travel of the future.

Apply to be a tester

How does SNCB "FTQ Lab" app work?

The app is easy to use:

  1. When you are within 500 metres of the departure station, open the app.
  2. Check whether the station displayed is your departure station and if necessary correct it.
  3. Check in by swiping the large button to the right.
  4. Once you have arrived at your destination, check out by swiping the large button to the left. If you forget to do so, the app will warn you.
  5. Check whether the recorded route is correct.
  6. That’s it!

How much does SNCB "FTQ Lab" app cost?

SNCB "FTQ Lab" app works with these 4 tickets:

  • Standard Ticket: the most flexible system. The price depends on distance.
  • Weekend Ticket: a return ticket that is about half the price of a standard ticket. Can be used only from 19:00 on Fridays to Sundays.
  • Youth Ticket: for passengers aged under 26. Fixed price of 6.60€ per trip.
  • Senior Ticket: for passengers aged over 65. Fixed price of 7.20€ per return trip.

Once your trip has ended, SNCB "FTQ Lab" app calculates which of these 4 options is most suitable. Depending on your age, the time and the day of the week, and whether you have made a single or return trip, SNCB "FTQ Lab" app calculates the cheapest option.

Any further questions concerning the test phase, how FAIRTIQ works or the project as a whole?

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