Are you travelling in a group of 15 people or more?
Do you require assistance boarding or getting off the train?

SNCB's Customer Service is at your disposal to answer all your requests.

Booking assistance for passengers with reduced mobility
The train - mobility for all!

Persons with reduced mobility with or without a wheelchair (or whose disability allows them to get out of their folding chair to board the train without the need for a mobile ramp) can take advantage of a service offering assistance by following the booking procedure up to 24 hours in advance for a journey in Belgium.

If you are travelling abroad, the minimum booking period is 48 hours.
Booking service for groups (15 people or more)
Are you organising group travel or are you planning a group excursion with our B-Excursions for (school) groups? Enjoy a reduced fare and book your seats in the train to ensure you can all travel together in comfort.
In numerous trains, the number of places available for booking is limited, so book well in advance (at least 7 days)!
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