Problem with the certification of a My SNCB-NMBS account

You have tried to certify your MY SNCB-NMBS account online and you are facing a difficulty?

Try these solutions first:

• Certify your My SNCB-NMBS account with itsme^® : create your account on www.itsme-id.com, download the application on your smartphone and log in, enter your mobile phone number in the itsme^® certification form of your My SNCB-NMBS account and confirm the connection from your smartphone.
• Certify your My SNCB-NMBS account with an electronic identity card reader: install the eID software on your computer from www.eid.belgium.be, use the certification tool via an identity card reader from your My SNCB-NMBS account.

If none of the solutions proposed above has enabled you to certify your My SNCB-NMBS account, check our FAQ.